These Terms & Conditions govern your use of the bg99 platform, including all casino games, sports betting, account management, payment services, and promotional offers available to Pakistani players on bg99.lol. Please read them carefully before registering or using any bg99 service.
These summary cards highlight the most important obligations under the bg99 Terms & Conditions. The full legal text follows below.
Each individual player is permitted a single bg99 account. Creating duplicate accounts is a direct violation of these Terms and will result in immediate suspension and forfeiture of associated balances without appeal.
bg99 is strictly for adult players aged 21 years and above. All accounts are subject to KYC identity verification. Accounts belonging to underage users will be closed and any deposited funds returned in line with applicable policy.
All PKR deposits and withdrawals must originate from and return to payment methods registered in your verified name. bg99 reserves the right to request documentation confirming ownership of any payment account used.
All bg99 bonuses and promotions are subject to wagering requirements and eligibility conditions. Bonus abuse, including multi-accounting to claim offers multiple times, will result in bonus cancellation and potential account closure.
You are solely responsible for maintaining the confidentiality of your bg99 login credentials. bg99 will not be liable for losses resulting from unauthorised access caused by your failure to keep your password secure.
bg99 provides deposit limits, loss caps, and self-exclusion tools to all account holders. Players who believe gambling is becoming a problem are encouraged to use these tools or contact support to initiate voluntary account restrictions.
Important Notice: By accessing, registering on, or using the bg99 platform at bg99.lol, you agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision of these Terms, you must not access or use bg99 services. These Terms constitute a legally binding agreement between you ("the Player") and bg99 ("the Company", "we", "us", "our").
For the purposes of these Terms & Conditions, the following definitions apply:
These Terms & Conditions, together with the bg99 Privacy Policy, Responsible Gaming Policy, and any game-specific rules published on the platform, form the entire agreement between you and bg99 with respect to your use of the Services.
By completing the bg99 registration process, clicking the "I Agree" checkbox during registration, making a deposit, or otherwise accessing any bg99 service, you confirm that:
bg99 reserves the right to amend these Terms at any time. Continued use of the platform following notification of any amendment constitutes acceptance of the revised Terms. Players are encouraged to review these Terms periodically.
The bg99 platform is strictly for individuals who are 21 years of age or older. bg99 enforces this requirement rigorously and will close any account found to belong to a player under the age of 21. Any balance held in an underage account will be handled in accordance with applicable regulatory guidance.
It is the player's sole responsibility to ensure that accessing and using bg99 complies with the laws of their jurisdiction. bg99 makes no representation that use of the platform is lawful in any specific jurisdiction. Players who access bg99 from jurisdictions where online gambling is prohibited do so at their own risk.
To open a bg99 account, players must provide accurate personal information including full legal name, date of birth, residential address, and a valid contact email address. bg99 may request supporting documentation at any stage to verify this information. Providing false or misleading information constitutes a breach of these Terms.
Each player is permitted one bg99 account only. If bg99 determines that a player holds or has held more than one account, all duplicate accounts will be suspended and any balances forfeited. This policy applies regardless of whether duplicate accounts were created using different names, email addresses, or payment methods.
You are solely responsible for maintaining the confidentiality of your bg99 login credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any third party. bg99 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure.
bg99 is required to conduct identity verification in accordance with international anti-money laundering (AML) standards. Before processing your first withdrawal, and at any other time at bg99's discretion, you may be required to provide valid government-issued photo identification, proof of residential address dated within three months, and proof of ownership of any payment method used to deposit funds.
Pakistani players' accounts are denominated in Pakistani Rupees (PKR). All deposits, withdrawals, balances, wagering requirements, and promotional amounts are expressed in PKR unless otherwise stated. bg99 does not guarantee any specific exchange rate for players who deposit in currencies other than PKR.
An account is considered inactive if no login activity has occurred for a continuous period of 12 months. bg99 reserves the right to apply an inactivity administration fee to dormant accounts in accordance with the fee schedule published in the account management section of the platform. Players will be notified before any fee is deducted.
bg99 currently accepts PKR deposits and processes withdrawals via JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, SadaPay, and USDT TRC20. All available payment methods, minimum and maximum transaction limits, and applicable processing times are displayed in the Cashier section of your bg99 account.
Deposits must be made from payment accounts held in the player's own verified name. Third-party deposits are strictly prohibited. bg99 does not charge fees on deposits made via supported Pakistani payment methods; however, your bank or mobile wallet provider may apply their own charges, for which bg99 accepts no responsibility.
Withdrawals are only processed to payment methods previously used to fund your bg99 account and verified in your name. A fully completed KYC verification is mandatory before any withdrawal will be processed. bg99 aims to process approved withdrawal requests within one to three business days; actual settlement times depend on the receiving payment provider.
bg99 operates in full compliance with international AML standards. bg99 reserves the right to place a hold on any withdrawal pending review, to request additional documentation at any time, and to report suspicious activity to relevant authorities as required under applicable law. Players must not use bg99 to conduct any form of money laundering or financial fraud.
Important: bg99 will not process withdrawals to payment accounts not previously used for deposits on the same bg99 account. If your original payment method is no longer available, please contact bg99 support before requesting a withdrawal.
All bonuses, free spins, cashback offers, and other promotional incentives offered by bg99 are subject to the specific terms and conditions associated with each promotion, as published on the relevant promotion page. In the event of any conflict between promotion-specific terms and these general Terms & Conditions, the promotion-specific terms will prevail.
Bonus funds credited to your bg99 account are subject to a wagering requirement before they or any associated winnings may be withdrawn as real money. Wagering requirements, eligible games, and any game contribution percentages will be clearly stated in the specific promotion terms. Bets placed on games with a contribution rate below 100% will contribute proportionally to satisfying the wagering requirement.
bg99 reserves the right to withdraw any bonus or promotional offer, and to void any winnings derived from that offer, if there is evidence of bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim the same offer, using low-risk betting strategies designed specifically to complete wagering requirements without genuine game engagement, or colluding with other players in connection with a promotion.
Bonus funds that are not used or wagering requirements that are not completed within the stated validity period of each promotion will expire automatically and be removed from the player's balance without notice or compensation.
All casino games available on bg99, including live dealer games, slot titles, crash games such as Aviator, and sports betting markets, are governed by individual game rules accessible within each game or betting market. Players are responsible for familiarising themselves with these rules prior to play.
All RNG-based casino games on bg99 use internationally certified random number generation systems. Game outcomes are not predetermined, manipulated, or influenced by bg99 or any affiliated party. Third-party auditors verify the integrity of bg99's RNG systems on an ongoing basis.
bg99 reserves the right to void bets or game rounds in the event of a technical error, software malfunction, or any circumstances where the integrity of a game or market is compromised. In such cases, staked amounts will be returned to the player's account balance.
Apparent winnings arising from a manifest error — including but not limited to incorrectly displayed odds, malfunctioning game logic, or software bugs — do not constitute valid winnings and bg99 reserves the right to correct any such error and adjust account balances accordingly.
Players must not engage in any of the following activities while using the bg99 platform. Violation of these prohibitions will result in immediate account suspension and may result in permanent closure, forfeiture of balances, and referral to relevant law enforcement authorities:
All content on the bg99 platform, including but not limited to the bg99 brand name and logo, website design and layout, game graphics and sounds, text, software code, and marketing materials, is the exclusive intellectual property of bg99 or its licensed content providers. All rights are reserved.
Players are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the bg99 platform for personal, non-commercial entertainment purposes only. This licence does not permit copying, reproducing, distributing, publicly displaying, or creating derivative works from any bg99 content without express prior written consent from bg99.
To the maximum extent permitted under applicable law, bg99 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the bg99 platform or any of its services.
bg99 provides its platform on an "as is" and "as available" basis. We do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Temporary service interruptions may occur due to maintenance, technical issues, or circumstances outside bg99's reasonable control.
bg99's total cumulative liability to any individual player, under any circumstances, shall not exceed the total amount deposited by that player into their bg99 account during the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms shall exclude or limit bg99's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded or limited by law.
bg99 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and is available at bg99.lol/privacy-policy. By using the bg99 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
bg99 will not sell, rent, or transfer your personal data to unaffiliated third parties except where required to process your transactions, comply with legal obligations, or protect the security and integrity of the platform. All data processing activities comply with applicable international data protection standards.
bg99 is committed to promoting responsible gambling among all Pakistani players on the platform. We provide a range of tools to help players manage their gaming activity, all accessible from the account dashboard following bg99 login:
bg99 strongly encourages any player who believes their gambling is becoming problematic to make use of these tools without delay. For additional guidance and support, please visit our Responsible Gaming page.
bg99 reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice if bg99 reasonably believes that the player has breached any provision of these Terms & Conditions, engaged in fraudulent or unlawful activity, or poses a risk to the integrity of the platform or other players.
In the event of account closure due to a breach of these Terms, bg99 reserves the right to withhold and forfeit any balance remaining in the account, including real-money funds, to the extent permitted by applicable law.
Players may voluntarily close their bg99 account at any time by contacting customer support. Any verified real-money balance (excluding active bonus funds subject to incomplete wagering requirements) will be returned to the player via their registered payment method following satisfactory KYC verification.
bg99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Players will be notified of material changes via a notice posted on the bg99 platform and, where appropriate, via the email address registered on their account. Continued use of the bg99 platform after the effective date of any amendment constitutes the player's acceptance of the revised Terms.
If you do not agree with any amendments to these Terms, you must discontinue use of the bg99 platform and may request account closure in accordance with Section 13 above.
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable under bg99's international gaming licence jurisdiction. Any dispute arising from or in connection with these Terms that cannot be resolved through bg99's internal dispute resolution process shall be referred to binding arbitration in accordance with the rules of the applicable arbitration body.
Nothing in this clause limits a player's statutory rights under the consumer protection laws of the jurisdiction in which they are resident.
If you have any questions about these Terms & Conditions, or if you wish to raise a dispute or complaint regarding any bg99 service, please contact our customer support team. bg99 support is available 24 hours a day, seven days a week.
Support email: [email protected]
bg99 aims to acknowledge all written complaints within 24 hours and to provide a full written response within five business days. If you are not satisfied with bg99's response to a formal complaint, you may escalate the matter to the relevant dispute resolution body as set out in the licensing terms applicable to your account.
Now that you know the rules, join thousands of Pakistani players already enjoying fair, secure gaming on bg99 — with instant PKR deposits via JazzCash and EasyPaisa.